A good client is…


A good client is:

click for more explanation:

  1. Clean, having bathed recently and free of sand, sweat, or smell, being neither contagious nor inebriated,
  2. Punctual and present
  3. Comfortable, being neither hungry or thirsty, having already used the toilet, properly attired, and free of makeup and jewelry
  4. Communicative regarding pressure temperature and preferences, without being overbearing
  5. Cooperative, and yet stays out of the way
  6. Social, sharing their experience on yelp, Facebook, etc. and referring other clients
  7. Considerate and appropriate
    –  With regards to sexuality, conversation and noise levels, and also
    –  With regards to other clients in or out of the office
  8. Receptive and realistic with goals and expectations
  9. Involved in aftercare
  10. Paid in full

 

A good client is:

1. Clean, having bathed recently and free of sand, sweat, or smell, being neither contagious nor inebriated

Please be clean.  I provide a clean and safe environment for you, and expect that those conditions will not change with your arrival.
Please don’t be contagious.  Even if you can tough through your achy, drippy symptoms for an hour, if you get me sick it will affect my other clients and my ability to make a living.  Massage may shorten the duration of your illness, and I do want to help you feel better, but let’s just wait until you are no longer contagious.  Please.
Please don’t be inebriated.  I’m not saying you cannot relax with a glass of wine, but if you come in drunk then that’s a whole other thing.  If you wouldn’t be safe driving, then it’s not safe for you to come in for massage.

2. Punctual and present

Early is good, but not too early.  Often the door to the office will be locked if treatments are in progress,
Flexible

3. Comfortable, being neither hungry or thirsty, having already used the toilet, properly attired, and free of makeup and jewelry


4. Communicative regarding pressure temperature and preferences, without being overbearing

Whether it’s “I’m running 5 minutes late,” “Hey, I have a scratch/bruise/wart on my arm you should steer clear of,” or “I could take a little more or less pressure there
Regarding pressure temperature and preferences, but does not try to drive

5. Cooperative, and yet stays out of the way

Stays out of the way – The art of relaxation is a skill, I take people for a ride

6. Social, sharing their experience on yelp, Facebook, etc. and referring other clients

Shares their experience on yelp, Facebook, other social media
Refers other clients

7. Considerate and appropriate

With regards to sexuality, conversation and noise levels, and also
Do I have to say a good client is non-sexual?  Ok, I will:

With regards to other clients in or out of the office
Sexuality, conversation and noise

8. Receptive and realistic with goals and expectations

Aftercare

I especially try to remind them that healing isn’t passive and if there’s a problem they really need solved with their body its going to take as much work from them as you. I also suggest going to see a physical therapist or chiro because I am not a doctor and my scope of practice, legally, is very limited.

9. Involved in aftercare

We can help with treatment but we cannot fix people
” I need to be fixed”

I just remind people that years worth of damage takes a long time to remedy. I also remind everyone who expects an immediate fix that aging is irreversible.

10. Paid in full

Cash is always great
When working for myself, tip is not necessary but always appreciated
When working as a contractor in an office, tip is always appreciated but not necessary

Medium place

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They usually don’t want to and I straight up tell them not to expect any miracles.

When I first started massaging I felt very responsible for all the bodies on my table. After realizing how little people really are willing to work for their own benefit, I’ve become okay with just doing what I can and releasing the responsibility back to them.

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